Ups Opening Hours Today (2024)

FAQs

How do I talk to a live person with UPS? ›

Call our local UPS Customer Center at (888) 742-5877 to speak with one of our attentive, motivated and knowledgeable team members, who can answer any of your questions about domestic or international packages shipped via UPS.

Contact UPS Customer Service

UPS should notify you of any delay. But if it doesn't, get in touch with UPS customer service to inquire about the status of your package. Ask for help. Be prepared to give your tracking number and clearly explain the problem.

1 Business Day

UPS Next Day Air^® offers guaranteed overnight service for time-sensitive shipments. Ideal for shipments that must arrive earlier in the business day. Guaranteed delivery by 10:30 a.m., 12 p.m. or the end of the day, depending on the destination, with delivery by 12 p.m. or 1:30 p.m. on Saturdays.

(800) 742-5877

United Parcel Service / Customer service

If you have any questions about the status of your package, please reach out to UPS at 1 (800) 742-5877, or to USPS at 1 (800) 275-8777.

How late will UPS deliver? UPS Ground packages are generally delivered anytime Monday through Friday between 9 a.m. and 9 p.m. (and sometimes later) to residences, and to business addresses during their normal business hours.

What happens if you're not home to sign for UPS? UPS will leave an InfoNotice at your residence that shows the next scheduled delivery attempt, or where to collect the package. After three attempted deliveries, the package is sent back to the shipper.

Delivery scan error: Sometimes, delivery drivers may accidentally scan a package as delivered before actually delivering it. In this case, the package may still be on its way to you. You should wait a few days and check with your neighbors or building manager to see if they received the package by mistake.

Yes, UPS is widely famous for its reasonably accurate delivery times. Its estimated delivery time is spot-on, and sometimes the orders are delivered before the predicted delivery date.

What is the busiest delivery day for UPS? ›

Many people are getting ready to send presents to loved ones that don't live close to home.

UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days.

FedEx, UPS ground, and express are open Monday to Friday. Saturday is only considered a business day when priority Saturday service is chosen. Otherwise, Saturday is not counted when calculating business days. USPS typically delivers shipments Monday to Saturday, so Saturday can be considered as a business day.

A business day refers to any day in which normal business operations are conducted. In Western countries, a business day lasts eight hours and is considered to be Monday through Friday from 9 a.m. to 5 p.m. local time. Business days do not include weekends and public holidays.

UPS does offer Saturday delivery, but it is not available for all packages and services. Saturday delivery is only available for certain UPS services, such as UPS Next Day Air and UPS 2nd Day Air. Additionally, Saturday delivery may not be available in all areas.

Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from 8:00 a.m. to 8:30 p.m. Eastern Time (Alaska and Hawaii are 8:00 a.m. - 9:30 p.m. ET)

Complaints should be lodged in writing, in the electronic form (including fax, e-mail or contact form on the www.ups.com website) or verbally, for the record.

Why can't I submit my claim on UPS.com? The shipper of your package has a restriction on the account, which doesn't allow recipients or third parties to begin the claim process. Contact the shipper who requested you submit your claim for further assistance.

UPS doesn't send text messages unless you have a delivery scheduled with them and have asked for SMS updates. If you haven't requested updates, don't click on links. A sense of urgency. A classic warning sign of a phishing attempt is when the sender tries to create a sense of urgency.